A student may have Screencastify unknowingly running as a browser extension in Chrome.You should be accessing Canvas from (NOT ).LockDown Browser will prompt you to close any that are still running. Close all open applications and browser windows/tabs.Click the link for your particular web browser for instructions on clearing your cache (it will open in a new tab) Clear your browser history/cache and restart your device.Please try to include any screenshots or the text of any error messages you receive. If you are unable to complete these steps, please contact and indicate which class is requiring the LockDown Browser.You may be prompted to close some programs that are run in the background on your computer (eg, messaging programs). When you click to "Begin," LockDown Browser will launch automatically. If a New Quiz (most cases), navigate to your course, then open the practice quiz.If a Classic Quiz, you'll need to open the LockDown Browser first. Using the same computer that you will bring to class for your actual quiz, open Canvas in any browser if your instructor confirms this is a New Quizzes exam.Complete a sample quiz using Respondus LockDown Browser. If you have an older version of the app, you may need to uninstall and reinstall to ensure you're running the latest version.Ģ. It is important to make sure the version on your computer matches the version listed on the website ( ). Windows LockDown Browser toolbar Mac LockDown Browser toolbar C lick the “ i ” icon (Windows) or globe icon (Mac) in the LockDown Browser toolbar, then click the Check for Newer Version button to update your version of the LockDown Browser. Note: If you previously downloaded LockDown Browser and get a message saying Your browser does not meet the minimum requirements for Canvas when you log into Canvas. Only Windows and Mac laptops or Apple iPads are supported at this time. Note: if you are using an iPad to take the exam, you can download the Respondus LockDown Browser app from the App Store.Download and install the LockDown Browser on the computer you will use when taking in-class quizzes.Installation and TestingĪ few days before your first quiz, install and test the LockDown Browser. Update your Software: Make sure your operating system, browser, and Respondus Lockdown Brower are all updated to the most recent version. Please check with your instructor if you do not have a Mac or Windows laptop.
Limited functionality is available for Surface Pro tablets. Remember that these products only work on Windows and Mac based computers and tablets (including Chromebooks) but not on mobile devices.Use Mac or Windows: You will need a Mac or Windows laptop (Linux and Android devices are not supported). If your students have difficulty using Respondus LockDown Browser please have them call the IT Service Desk at 85.
They can then log in, go to your class, and find and begin the test. It should take them straight to the EKU Blackboard login page. Your students will need to download and install LDB from the following link - you may want to add this link in to the description of any test that will be using LDB:įor students to take the exam where LDB has been enabled they will need to open the Respondus LockDown Browser application on their computer. You should ignore this password and the section about Monitor. Click the arrow next to the test you want to use LDB with and click Settings. Once fully inside the tool you will see a list of all of your tests in your course. Note that there are some very helpful getting started guides and video tutorials that we recommend you watch. Once you enter the Respondus LDB tool, you will get a welcome screen. Now under Course Tools you will see an entry for Respondus LockdownBrowser. To enable Respondus LDB in your class, go to your course management Control Panel and click on Customization then Tool Availability.įind Respondus LockDown Browser in the list, and check the box to enable it in your course. This way you can identify whether this solution will work for your class depending on what equipment your students have. We recommend you make this test have unlimited attempts so that students can use it any time they need to test. We very strongly suggest that you create a 0 point test in Blackboard that students can use to verify that their hardware and software configuration will work with LDB. LDB requires a student to be taking the test on a Windows or Mac computer or tablets (including Chromebooks). NOTE: Respondus Monitor is an option within LDB that automatically records the students' monitor display and their webcam. LDB is a web browser that will prevent students from opening other programs or going to other websites besides EKU's Blackboard. Respondus LockDown Browser (LDB) is a tool that you can enable in your Blackboard course to perform a somewhat automated form of test proctoring.